How canwe help you?

Questions about your Wandlie, order, delivery or installation? We are here to help personally and promptly.

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Reply within 24 hoursOn business days
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Delivery in 2–5 business daysCarefully packaged
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2-year warrantyOn your Wandlie
Wandlie bureau in een compacte kamer
Personal serviceWe're here to help

Quick access tosupport

Choose the topic that best matches your question.

Orders & payments

Everything about payment methods, discount codes and placing your order.

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Placing your order

Choose your Wandlie model and complete your order online. You'll see the available payment methods at checkout.

Discount code or change

Have a discount code? You can enter it at checkout. Need to change something afterwards? Contact us as soon as possible with your order number.

Delivery

Find out about delivery times, shipping and tracking your order.

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Estimated delivery time

Estimated delivery is 2–5 business days. Once your order is on its way, you'll receive shipping details by email.

Track your order

Use your shipping details to track delivery. If you have any questions, send us your order number and we'll be happy to help.

Installation

Need help with installation? See the steps and useful assembly tips.

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Installing your Wandlie

Installation instructions are included with your Wandlie. Follow each step carefully and check that your wall and fixings are suitable before you begin.

Need help?

Need assistance? Describe where you're stuck and, if possible, attach a photo using the contact form below.

Returns

Learn how returns work and what to do if your Wandlie isn't quite right for you.

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Request a return

Want to return your Wandlie? Contact us with your order number. We'll guide you through the next steps and the applicable return policy.

Received a damaged item?

Did your order arrive damaged? Send us your order number and clear photos, and we'll work with you to find a suitable solution.

Your answer mightbe right here.

From installation and colours to delivery, payment and returns. Browse the answers to frequently asked questions.

Still have a question? Contact us

A solid brick or concrete wall is usually best. With a hollow wall, use fixings designed for that specific wall type. Always consult the product information and installation guide before fitting.

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Send us your question and include your order number if applicable so we can help you faster.

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Personal responseNo generic chatbot replies

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Within 24 hoursWe respond promptly on business days

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We're here to helpFrom delivery to installation

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